FUSIONFALL LEGACY LIVE CHAT CODE
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We will also send you a monthly email that details your balance and other account activity. In stores, provide the email address attached to your account to learn your balance and apply to your purchase. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. On, just sign-in on any page to see your available balance. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration). You do not earn MJ$ for shipping or tax charges, only from the item value.

FUSIONFALL LEGACY LIVE CHAT CODE

'Discounted items' includes items on sale or discounted via coupon code or use of MJ$. Full-priced items earn 10% back while discounted items earn 2.5%. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.Īll items we sell are eligible with the exception of gift cards or other items specifically noted. You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (87) or in-store with help from our employees. We really, really don't want to that to happen, so please opt-in or we'll feel terrible. Pre-existing program members that fail to opt-in prior to Jwill be removed from the program, and any unused MJ$ will be voided. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$.

The program opt-in requirement was added on August 6th, 2019. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.Īll information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. Users can opt-in to the program while checking out on or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase.

FUSIONFALL LEGACY LIVE CHAT FREE

The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. To allow all agents to respond to chats in nearly every language.įor more information regarding live chat translation, refer to the KB article Automatically Translate Live Chats.All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). That do not have multi-lingual agents can use the live chat translation feature Languages to the appropriate agent by assigning languages to departments. Needed - either by coaching an agent while he is engaged in a live chat or by participatingīusinesses with multi-lingual agents can automatically route live chats in different For example, managers can proactivelyĪddress issues by monitoring live chats in real time and offering assistance when SmarterTrack's coaching and co-chat features allow organizations to facilitate trainingĪnd ensure the accuracy and efficiency of your agents. Agents can use live chat's real-time customer typing feature to ensure speedy and accurate responses by preparing a response ahead of time or looking up relevant resources while the customer is typing. SmarterTrack's live chat feature not only shows agents when a customer is typing but what they are typing as well. Website visitors the opportunity to ask questions before, during and after theīuying process, your agents can explain product options, cross-sell and upsell Live chat is also an easy and effective way to generate sales. Instead of handling one call at a time, yourĬustomer service agents can manage several chats at once. SmarterTrack's live chat feature gives businesses the ability to reduce phone calls,Ĭapture information on website visitors and assist more customers concurrently.Ī more cost effective service channel than telephone, live chat maximizes resourcesīy supporting concurrent sessions.

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